Refund policy
Refund / Return Policy
Last updated: September 24, 2026
We want customers to know what to expect before purchasing from Favorite Hobby. Because collectible trading cards can fluctuate in value and because card condition and sealed-product integrity are important, our return policy varies by product type.
Trading Cards and Sealed Trading Card Products
Individual raw trading cards, graded trading cards, and sealed trading-card products are final sale for change-of-mind returns.
This final-sale policy does not apply when an item arrives damaged, you receive the wrong item, or an item is materially different from its description.
If there is a problem with your order, please contact us at support@myfavoritehobby.shop as soon as reasonably possible after delivery. Please include your order number and, when helpful, photographs of the merchandise and packaging so we can review the issue.
Other Merchandise
Eligible merchandise that is not an individual trading card, graded trading card, or sealed trading-card product may be returned within 30 days of delivery.
To be eligible for return, merchandise must be unused, in the same condition in which it was received, and in its original packaging when applicable. Proof of purchase may be required.
Please contact us before sending a return. Merchandise sent back without prior authorization may not be accepted.
For an ordinary change-of-mind return, the customer is responsible for return shipping unless Favorite Hobby tells you otherwise.
Return Address
Approved returns should be mailed to:
Favorite Hobby LLC
21647 Oregon Trail Rd SW
Centralia, WA 98531
United States
Do not send a return until you have contacted us and received return authorization and instructions.
This address is not a public retail storefront, and in-person returns or drop-offs are not accepted.
Damaged, Incorrect, Defective, or Misdescribed Merchandise
Please inspect your order when it arrives.
If merchandise arrives damaged, is defective, is not what you ordered, or is materially not as described, contact us promptly at support@myfavoritehobby.shop.
We will review the circumstances and provide an appropriate resolution. Depending on the situation, this may include a replacement, refund, partial refund, or return.
If we require a return because of an error by Favorite Hobby or a covered problem with the merchandise or shipment, we will provide return instructions and cover the required return shipping.
Shipping Damage
Please retain the merchandise and original shipping materials until we have reviewed a damage report. Photographs of the item, envelope or package, protective materials, and any visible shipping damage may help us resolve the issue.
Sale and Clearance Merchandise
Trading cards remain subject to the final-sale provisions above regardless of whether they were purchased at regular or promotional pricing.
For other merchandise, any additional final-sale restriction will be disclosed when applicable.
Gift Cards
Gift cards are non-returnable and non-refundable except when required by applicable law.
Exchanges
We do not guarantee direct exchanges.
When an eligible non-card item qualifies for return, the simplest option may be to return the original item and place a separate order for the desired replacement.
Refunds
Approved refunds will generally be issued to the original payment method.
After Favorite Hobby issues a refund, additional processing time may be required by your bank, card issuer, or payment provider before the funds appear in your account.
Original shipping charges are not ordinarily refunded for an approved change-of-mind return. Shipping charges may be refunded when required by law or when Favorite Hobby determines that a shipping refund is appropriate because of an order error or covered fulfillment problem.
If you have not received an approved refund within a reasonable period after we confirm that it was issued, please contact us at support@myfavoritehobby.shop.